Communication Mistakes with Management - as part of the expert series by GeoBeats. When dealing with your boss you must always understand that there is a hierarchy in business. Yes, they may be friendly but technically they are not your friend in the business environment. Ocassionally a friendship gets established outside of the business environment but you should always show respect, you should always address them by their last name until you are told to do otherwise. And that may be fine in your company but if outside people are coming in you would then want to revert back to sir or mister or misses showing the respect that they deserve. And of course the open body language. Do not be too aggressive in how you approach them, straight on can be too aggressive and remember that sixteen inches between you. If the conversation becomes very animated or intense, you as the employee might consider sitting down giving the boss the visual impression of his power because he could still be standing. And you want to ask open ended questions, make sure before you charge in to his office or go right in to a conversation on the phone you say 'is this a good time?' or 'I need about five minutes of your time, let me know when the time is good for you.', 'could we put together some final details for this project, let me know when the time is right'. Thank you.
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